General Questions
What is Reform Ritual?
Reform Ritual is an online retailer specializing in home wellness products including: Pilates Reformers, Pilates Equipment, Red Light Therapy, and Cold Plunges.
Where are your products manufactured?
We carry various brand name products that are typically made overseas, and warehoused in Canada or the USA for fast shipping.
Do you offer international shipping?
No, currently Reform Ritual only ships to the lower 48 United States.
Ordering and Payment
How can I place an order?
You can place an order directly through our website. Browse our selection, choose the product and accessories, and complete your purchase.
What payment methods do you accept?
- Visa, Mastercard, AmEx, Discover, Diners Club, JCB, Union Pay, ELO
- Shop Pay
- PayPal
- Google Pay / Apple Pay
- Flex
How long will it take to receive my home wellness products from Reform Ritual?
- Order handling: 1-2 days
- Order transit: 5-7 days
Shipping and Delivery
What is the shipping cost?
- UPS Ground Saver rates apply to all order below 100 USD
- Free for all orders above 100 USD
Can I modify or cancel my order after it has been placed?
We accept cancellations for a 100% refund at any point before we dispatch the order. Please contact us at support@reformritual.com (the sooner the better).
Do you offer product assembly services?
No but all products come with complete manuals and often videos are available to supplement. We can also help to connect you with someone in your local area.
Returns and Warranty
What is your return policy?
We accept returns within 30 days of delivery, provided the product is in its original condition and packaging. To initiate a return, please contact our customer service team for instructions.
What warranty do you offer on your products?
Warranty details vary by brand. Please inquire.
Product Information
How do I choose the right Pilates Reformer/Equipment, Red Light Therapy Device or Cold Plunge for me?
Our team are always available to help you figure out which wellness product is going to work best for you reach out to us by phone at here.
